Inform your customers about promos, discounts and seasonal sales
PLATFORM
iHub.Platform
Omnichannel platform for driving sales, building customer loyalty and cost optimisation for the benefit of your business
Contact us
iHub.Platform
Geographically distributed cluster based on high-availability data centres. Service uptime is no lower than 99.96%. All locations are connected and synchronised into a single network with VPN-protected connections.
Benefits
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SMPP, HTTP, SMTP, SDK
Support all the popular protocols
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API
Open API for quick integration with the client's platform
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Multi-user interface
Configure user access levels and restrict editing
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IP whitelisting
A pool of trusted IP addresses that are allowed to send requests
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Do Not Send lists
Exclude contacts from your bulk sending
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Anti-spam
Create your own anti-spam lists with text filters or regular expressions
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Throttling
Adjust the number of messages sent per unit of time
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Scheduled campaigns
Select the date and time for a delayed delivery
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Receive inbound messages
Read and answer incoming messages from your customers right in the platform web interface
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Inbound connections quota
Limiting the number of received messages to adjust the contact center load
Сapabilities
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Campaigns
- Personalised messages for every customer
- Benefit from an easy-to-use web interface for campaign management
- Configure flexible scheduling: set mailing time and date
- Deliver messages according to your customer’s time zone
- Set up message time-to-live
- Receive inbound messages from customers under your personal account on website
- Configure user roles according to the internal tasks and responsibilities in your company
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Omni-channel
- Create omni-channel campaigns, starting with a low-cost channel and optimise the marketing budget
- Configure smart triggered message sequences to maintain audience interest
- Deliver the message via a fallback channel in case the priority channel cannot be reached
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Analytics
- Clear online overview of the performance of marketing campaigns, with comparison reports for better insight
- Analyze the effectiveness of online advertising campaigns comparing different periods
- Storing campaign history. Access is available at any time
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Address book
- Advanced segmentation to target customers effectively
- Several company departments can work with the same contact database
- Send triggered messages when a contact’s details change
- Create and maintain Do Not Send lists and lists of users who have opted out
Use cases
SMS
Viber
Push
Flashcall & Voice Password
Inform your customers about promos, discounts and seasonal sales
Announce new goods and services and attach a link to the order page
Propose a personal offer
Reward your customers with loyalty points
Inform your customers about upcoming events
Send purchase alerts and keep customers informed about their account balance
Keep customer accounts secure with one-time passwords
Send reward program balance reminders and offer ways to redeem bonus points
Send real-time updates on orders and delivery status
Send reminders about important events or due date notifications
Accept micropayments for goods or services
Redeem a coupon and other products
Evaluate customer service
Unsubscribe options
Confirm customer orders and purchases
Notify about changes in product usage terms
Inform customers about service changes
Remind about upcoming events/payments
Inform customers about changes to their bonus account
Tell customers about promotions and seasonal offers
Congratulate customers on special occasions
Reactivate abandoned purchases
Provide customer support
Make additional sales
Inform your customers about promos, discounts and seasonal sales
Announce new goods and services and attach a link to the order page
Propose a personal offer
Reward your customers with loyalty points
Motivate customers to install your mobile app and follow you on social media
Send purchase alerts and keep customers informed about their account balance
Keep customer accounts secure with one-time passwords
Send real-time updates on orders and delivery status
Send reminders about important events or due date notifications
Provide sales assistance
Notify customers about the order status
Collect feedback from customers to improve service
Keep customer accounts secure with one-time passwords
Confirm customer orders and purchases
Notify about changes in product usage terms
Inform customers about service changes
Remind about upcoming events/payments
Inform customers about changes to their bonus account
Tell customers about promotions and seasonal offers
Congratulate customers on special occasions
Reactivate abandoned purchases
Provide customer support
Make additional sales
Inform your customers about promos, discounts and seasonal sales
Announce new goods and services and attach a link to the order page
Propose a personal offer
Reward your customers with loyalty points
Inform your customers about upcoming events
Send purchase alerts and keep customers informed about their account balance
Keep customer accounts secure with one-time passwords
Send reward program balance reminders and offer ways to redeem bonus points
Send real-time updates on orders and delivery status
Send reminders about important events or due date notifications
Registration and authentication
User verification
Bot protection
Transaction confirmation
Verification code delivery
Connection
Fill out the registration form with your contact details
Fill out the legal details and sign the document
Deposit funds to your personal account
Register and verify your business channel and add it to your account settings
Start using your new communication channel
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Use the power of personalised communications to scale your business!
A Step Forward with Ghattam: How Promotional SMS Campaigns Doubled Traffic and Strengthened the Brand
Client
Ghattam is a European footwear brand. The company actively engages with customers and offers an extensive loyalty program.
Objective
To enhance brand awareness and increase website traffic through promotional SMS campaigns.
Ghattam, a footwear brand, aimed to strengthen its marketing strategy by utilizing SMS advertising. To maximize the effectiveness of its marketing campaigns, Ghattam partnered with iHub. Over three months, the SMS campaign delivered significant results.
Campaign Overview
August
- Large-scale SMS campaign for maximum audience reach
- Personalized messages featuring promotional offers and product links
Results:
- A high delivery rate ensured a large number of potential customers
- Around 40,000 website visits, indicating increased interest from the target audience
September
- Refinement of target audience parameters for higher-quality distribution
- Focus on promotional offers to boost engagement
Results:
- Despite a smaller campaign volume, a high delivery and response rate indicated effective audience segmentation and precise positioning of offers
October
- Optimization of SMS volume for more accurate targeting
- Improved message quality with additional introductory elements
Results:
- High delivery rates and around a 3% response rate, demonstrating increased campaign efficiency
- A systematic increase in website visits highlighted growing brand interest
Conclusions
The use of iHub's SMS marketing tools proved to be an effective strategy for Ghattam in attracting brand attention and generating website traffic.
Website visit statistics indicate that this marketing approach successfully increased customer engagement.
The percentage of delivered SMS in August, September, and October showed a consistent rise in campaign effectiveness, confirming that SMS was a successful tool for marketing outreach.
Regular analytics and campaign optimization allowed Ghattam to reduce SMS costs while maintaining high efficiency.
Personalized and promotional messages, combined with precise audience segmentation, contributed to higher response rates and strengthened customer-brand relationships.